Troubleshooting No Display / Black Screen – Audi Retrofit Interface

For Audi CarPlay & Android Auto Retrofit Kits
SKU:BA-AUDI_MMIA38V|BA-AUDI_MMI5|BA-AUDI_MMI4


Common Symptoms

  • Black screen
  • Fuzzy lines
  • Distorted or zoomed-in picture
  • No image when switching to CarPlay/Android Auto

Step 1 – Power Cycle for Toggle Switch Changes

  • Always disconnect the CAN Power Cable for 10 seconds before changing toggle switches.
  • After adjusting, reconnect and retest.
  • If switches are changed with power still connected, the display will not work.

Step 2 – Toggle Switch Settings

Audi A3 8V (SKU: BA-AUDI_MMIA38V)

Vehicle / Screen Type Toggle Combination
A3/S3 2014–2016 (5.8/6.3") 110011
A3/S3 2014–2016 (7") 111001
A3/S3 2017–2018 (6.3") 110110
A3/S3 2017–2018 (7") 111000

Audi 3G MMI (SKU: BA-AUDI_MMI5) - See installation guide for more combinations

Vehicle / Model Toggle Combination
A4/S4/A5/S5 (2012–2016) 000000
Q5 (2009–2012) 000111
Q5 (2013–2018) 000000
A6/S6 (C6, 2010–2011) 001101
A6/S6/A7/S7 (2012–2016) 000000
Q7 (2010–2015) 000010

Audi Concert / Symphony (SKU: BA-AUDI_MMI4)

Vehicle / Model Toggle Combination
A4/S4/A5/S5/Q5 (2008–2018) 000101

Additional Toggles (all SKUs):

  • Toggle 8 → Down if using an external microphone.
  • Toggle 7 → Down if the car has no parking sensors.

Step 3 – LVDS & Wiring Check

⚠️ Do not connect directly to, or unplug, the factory display.
All connections must be made at the head unit using the LVDS splitter.

  1. Disconnect the car’s LVDS cable from the back of the head unit.
  2. Plug the LVDS into the female port of the splitter.
  3. Plug the splitter’s male end back into the head unit.
  4. Plug the blue LVDS lead from the splitter into the retrofit box.
  5. Ensure CAN Power Cable and quadlock are fully seated.
  6. If “dry-fitting”, reconnect the climate control panel and other removed plugs.

Step 4 – Basic Function Test

  • Check that “EW-CarPlayxxxxx” appears in your phone’s Bluetooth list.
  • Connect your phone with the supplied USB cable → confirm charging.

Step 5 – If Still No Display

  • Double-check toggle switch positions match your vehicle.
  • Confirm LVDS splitter is fitted at the head unit (not the screen).
  • Re-seat all connections firmly.
  • Send photos/videos of wiring and toggles to support@bavarian-automotive.co.uk with your order number.
Oct 3, 2025

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